Privacy Policy

Effective Date: 07/10/26
Last Updated: 07/10/26

  1. Our Commitment to Privacy

Real Estate Referral Exchange™ (“RERE,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, apply for membership, become an Industry Partner, or use our services.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

  1. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

  • First and Last Name 
  • Brokerage Name 
  • Business Address 
  • City 
  • State 
  • ZIP Code 
  • Email Address 
  • Telephone Number 
  • Professional Biography 
  • Professional Headshot 
  • Real Estate License Number 
  • License State 
  • Years of Experience 
  • Service Areas 
  • Professional Specialties 
  • Google Review Link 
  • Website Address 
  • Social Media Profiles 

Account Information

  • Username 
  • Password (encrypted) 
  • Membership Status 
  • Renewal Date 
  • Login History 
  • IP Address 

Payment Information

Payments are securely processed through Stripe or another approved payment processor.

Real Estate Referral Exchange™ does not store complete credit card numbers on its servers.

Payment processors maintain their own privacy and security policies.

Industry Partner Information

We may collect:

  • Company Name 
  • Business Category 
  • Company Description 
  • Company Logo 
  • Contact Information 
  • Website 
  • Marketing Images 

Technical Information

When you visit our website, we may automatically collect:

  • Browser Type 
  • Device Information 
  • IP Address 
  • Operating System 
  • Pages Visited 
  • Referral Sources 
  • Session Duration 
  • Website Usage Statistics 
  1. How We Use Your Information

We use information to:

  • Process membership applications 
  • Verify licensing information 
  • Manage member accounts 
  • Process payments 
  • Operate the member directory 
  • Deliver referral tools 
  • Provide customer support 
  • Improve website performance 
  • Send administrative communications 
  • Send renewal reminders 
  • Prevent fraud 
  • Protect website security 
  • Comply with legal obligations 
  1. Member Directory

Approved members choose to participate in our private member directory.

Directory information may include:

  • Name 
  • Brokerage 
  • City & State 
  • Biography 
  • Service Areas 
  • Professional Photo 
  • Contact Options 

The member directory is intended for use only by approved members.

Members may not copy, scrape, sell, or distribute directory information.

  1. Industry Partner Listings

Approved Industry Partners authorize Real Estate Referral Exchange™ to display approved business information, including:

  • Company Name 
  • Logo 
  • Business Description 
  • Website 
  • Contact Information 
  • Industry Category 

Partners retain ownership of their logos and branding.

  1. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember login sessions 
  • Improve website performance 
  • Measure website traffic 
  • Analyze visitor behavior 
  • Improve user experience 

Users may control cookies through browser settings.

Disabling cookies may affect certain website features.

  1. Analytics

We may use analytics providers, including:

  • Google Analytics 
  • Google Search Console 
  • Microsoft Clarity 
  • Meta Pixel 
  • Other website analytics services 

These tools help us improve our website and understand visitor behavior.

  1. Marketing Communications

With your consent, we may send:

  • Newsletters 
  • Membership Updates 
  • Industry News 
  • Event Invitations 
  • Referral Exchange Announcements 

You may unsubscribe from marketing emails at any time.

Administrative emails related to your account will continue while your membership remains active.

  1. How We Share Information

We do not sell your personal information.

We may share information only:

  • With payment processors 
  • With website hosting providers 
  • With email service providers 
  • When required by law 
  • To protect our legal rights 
  • During business transfers 
  • With your consent 
  1. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption 
  • Secure hosting 
  • Firewalls 
  • Password encryption 
  • Malware protection 
  • Security monitoring 
  • Limited administrative access 

No system is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain information only as long as reasonably necessary to:

  • Maintain membership records 
  • Process payments 
  • Meet legal obligations 
  • Resolve disputes 
  • Enforce agreements 

Information may be securely deleted when no longer needed.

  1. Your Privacy Rights

Depending on where you reside, you may have rights including:

  • Access your information 
  • Correct inaccurate information 
  • Delete certain information 
  • Restrict processing 
  • Object to processing 
  • Download your information 
  • Withdraw consent where applicable 

Requests may be submitted to:

Info@RealEstateReferralExchange.com

We may verify your identity before processing requests.

  1. California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information is collected. 
  • Request deletion of eligible information. 
  • Request correction of inaccurate personal information. 
  • Limit certain uses of sensitive personal information where applicable. 
  • Exercise rights without unlawful discrimination. 

Requests may be submitted through our Contact page or by email.

  1. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, you may have rights under the General Data Protection Regulation (GDPR) or applicable local laws, including:

  • Right of Access 
  • Right to Rectification 
  • Right to Erasure (“Right to be Forgotten”) 
  • Right to Restrict Processing 
  • Right to Data Portability 
  • Right to Object 
  • Rights related to automated decision-making (where applicable) 

We process personal information only on appropriate legal bases, such as consent, contractual necessity, legal obligations, or legitimate interests.

  1. Children’s Privacy

Real Estate Referral Exchange™ is intended for adults and licensed real estate professionals.

We do not knowingly collect information from children under the age of 18.

If we become aware that personal information has been collected from a child, we will promptly delete it.

  1. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Users should review the privacy policies of those websites before providing information.

  1. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our services, you acknowledge and consent to these transfers where permitted by applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

  1. Contact Us

Questions regarding this Privacy Policy may be directed to:

Real Estate Referral Exchange™

Email: Info@RealEstateReferralExchange.com

Website: www.RealEstateReferralExchange.com

Business Hours:

Monday – Friday

8:00 AM – 5:00 PM (Central Time)